Questions & Answers

~ What is a doula?

A doula is trained  and experienced in supporting woman and their partners during childbirth. The doula’s role is to help you have the most satisfying birth possible – as you define it. She provides comfort measures and gives you advice on ways to enhance the labor process. The doula is your advocate, she nurtures you. The doula stays by your side throughout labor.  Studies show that fear and stress are lessened when a doula is present.

~ Does a doula replace nursing staff?

No. Doulas do not replace nurses or other medical staff. Doulas do not perform clinical or medical tasks.

~ Do doulas make decisions on my behalf?

A doula does not make decisions for clients or intervene in their personal care. She provides informational and emotional support, while respecting a woman and her partners decisions.

~ Will a doula make my partners role less important?

No. A doula is supportive to both the mother and her partner, and plays a crucial role in helping a partner feel involved  at whatever extent that may be. Partners and doulas actually compliment one another and create a wonderful team!

~ What is an On-Call Birth Doula?

This service is for those who would simply like doula support by the hour and as needed. There are no visits before baby or postpartum visits after baby with this service. The birth doula would join you at the hospital when you ask her to arrive, and then she will stay with you for up to an hour after your baby is born.

~ What are Antepartum Doulas?

Antepartum doulas are specially trained to work with families who are facing pregnancy concerns such as bed rest or medical complications. They offer informational support to expecting families as well as emotional support to mothers.

~ What does your Concierge doula services entail?

Our Concierge doula is our top of the tier doula, this service is made to be customized according to the needs of the client individually. It can include setting up the nursery, shopping with the doula, extra personal time and more interaction with the doula.

~ What is a postpartum doula and are postpartum doulas strictly for baby?

No. Postpartum doulas do whatever a mother needs to best enjoy and care for her new baby. Postpartum doulas help transition the family dynamics. A large part of their role is education. They assist with breastfeeding education, and share information and resources if needed. Specific services can be discussed at contract signing, but, typically services for postpartum care can also include light housekeeping, errands, or anything pertaining to the needs of the mother and baby.

~ How long can a postpartum doula stay with a family?

Postpartum doula support can last anywhere from two to three visits, to more then three months.

~ What hours can I expect a postpartum doula to work with my family?

Some of our postpartum doulas work day time hours, others work over nights. The amount of hours can range anywhere from six hours to twelve hour shifts.

~ Do you offer the occasional night time postpartum care if needed?

Yes. This service is our most popular one. For the occasional teething baby or baby who is not quite ready for sleep training, our postpartum doula will come in and assist, offer advice, suggestions, and comfort measures allowing the family to get the rest that they need.

~ What is the difference between a postpartum doula and a baby nurse?

The role of a postpartum doula is that she is trained to help a woman through her postpartum period and nurture the family, including care for the baby.  The baby nurse is trained to come into the home and care for the newborn baby specifically. Some baby nurses are licensed nurses while others are lay people who have specialized training in the care of babies. At Doulas of the Palm Beaches, we have all three.

~ What is a Mother’s Aide?

Our Mother’s Aide is a person who comes into the home to assist families with household tasks. Her role also consist of shopping, running errands and being that right hand assistant. A mothers helper will not offer breastfeeding education. Her role is not to help transition the family with the new baby or the many other aspects of postpartum doula support. Please call for prices and availability.

Do Health Insurance Companies cover doula services?

Some insurance companies cover doula services, and the numbers are increasing gradually as providers are beginning to recognize the benefits of improving parental satisfaction and the savings when parents employ a doula for their birth. Insurance companies are more likely to pay if the OB/Midwife writes a prescription for professional labor support and/or postpartum care. If your doula is also a childbirth educator providing both services, the insurance companies may reimburse for either the doula care service, childbirth education provided or both. Also, postpartum care is something covered by insurance companies so ask us for more information if you are interested in postpartum doula care.

What factors that may increase your chances of reimbursement?

  • Using a certified doula and submitting the doula’s credentials with the claim to the company.
  • Submitting a doctor or midwife’s referral or prescription for professional labor support services.
  • Submitting well documented statistics of the doula’s influence.
  • Actually achieving a low intervention, low cost birth.
  • Submitting a bill/invoice for doula services complete with diagnosis and treatment codes.
  • Resubmitting with more documentation if the first claim is denied.
  • Talking to a person at the company to explain what you do if your services are denied payment.